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I assume drama is on the way.

I sold a dress on Ebay. Unworn, still with the tag. With the web address for the company that makes them and a copy of their sizing chart.

It was sold Sunday before last and posted on the Monday.

And incidentally, payment came with a request for speedy delivery because the buyer's birthday was on the 24 March. (Saturday just gone).

It came back today. With a note saying "The skirt was too big and dropped at the back".

The dress appears to be clean. But the shop tag looks dog-eared, as does the care instruction label.


I haven't yet had a request for a refund, I'm assuming that comes next.



( 14 comments — Leave a comment )
Mar. 27th, 2012 12:50 am (UTC)
Thaaaaat's rude. They're allowed to return because the item wasn't as described but as far as I know "it didn't fit" isn't an eBay excuse!
Mar. 27th, 2012 12:58 am (UTC)
Of course, it will only be rude if/when she asks for a refund.

Maybe she won't!

and hey - good luck with the pred!
Mar. 27th, 2012 01:01 am (UTC)
what Ricky said. Its not like you're a shop or anything.
Sheesh - people.
Mar. 27th, 2012 01:02 am (UTC)
And I don't think I'm being cynical about the timing am I?

Sending it back *after* her birthday?
Mar. 27th, 2012 02:37 am (UTC)
Totally rude
I think you're dead on in your suspcions but unfortunately, I think consumer law is on her side. Even though you're not a shop, she has the right to a refund.
Mar. 27th, 2012 03:21 am (UTC)
Re: Totally rude
But but...?

So unfair! My description was honest, right down to including the sizing chart.
(no subject) - shehasathree - Mar. 27th, 2012 02:43 am (UTC) - Expand
(Deleted comment)
Mar. 27th, 2012 02:13 am (UTC)
Posted on March 26 - yesterday. Party was on 24th.

The returns policy looks to be in my favour - the item is as described. She returned because it does not fit.

Also, by the look of the tags, it has been worn.

*crosses fingers*

Mar. 27th, 2012 02:33 am (UTC)
That is awfully suspicious timing...</p>

I hope there's no drama.

Mar. 27th, 2012 03:28 am (UTC)
I would definitely poke at Ebay and see if there's something you can do that notifies Ebay that you're concerned about a possible fraud. Even if you just send them a querulous old lady email saying "Terribly sorry to bother you but I am confused as to what I should do in this case as the buyer has behaves peculiarly" will mean you've got them having a look and so if she does complain they will see that you've already put in a word about it like a clever girl.
This is US but AUS should have something similar if it isn't the same:
search for "Misuse of returns"
Mar. 27th, 2012 03:49 am (UTC)

Mar. 27th, 2012 10:20 am (UTC)
Very fishy indeed. People do that with shops as well. I used to work in retail and I can't count the number of times we would get dresses back with signs of being worn. It's especially telling when the care label looks washed and/or wrinkled. Good luck with that!
Mar. 27th, 2012 06:24 pm (UTC)
Ah - so that's the story. Dead fishy.
I'm sorry that your (first?) Ebay experience was a bad one. I've only had one or two bad sellers (since I'm a buyer) in 300 or 400 transactions. What bad luck!
And you don't have the sodding emotional energy spoons to deal with this! Here you were trying to achieve something!
Mar. 28th, 2012 03:05 am (UTC)

Thus far, ebay has been okay for both buying and selling. At least, the sort of problems weren't the sort that actually get under my skin and make me hate the world.

In fact, I'm had some lovely interactions with people. Like the guy who bought an electric grill from me for less than two dollars - we had a great laugh when he came to pick it up (I think he refused to accept ten cents change or something. It was funny anyway.) I suppose it balances out.
( 14 comments — Leave a comment )


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